Refund Policy
Last updated: October 24, 2026
14-day money-back guarantee
- Earmark Pro is a one-time purchase of $9.99 USD.
- If it isn't right for you, ask within 14 days of buying and you'll get a full refund. No questions asked.
- There's no subscription, so there's nothing to cancel.
How to ask for a refund
Email nikhilt626@gmail.com within 14 days of your purchase. Write from the email address you bought with, or include your order number from the receipt, so we can find your order quickly.
We'll confirm by email once the refund is issued. It goes back to the card or payment method you used, through Dodo Payments, our merchant of record, and includes any tax you paid. Depending on your bank, it can take several business days to show up.
What happens after a refund
Your license key is disabled and Earmark goes back to the free version. Nothing is deleted or locked: you can still open, resume and export every session you've saved.
After 14 days
Refunds after 14 days aren't usually offered, but if something has gone wrong, for example Pro won't unlock or you were charged twice, email us and we'll put it right. Accidental duplicate purchases are always refunded in full.
Cancellations
Earmark Pro is not a subscription and never renews, so there's nothing to cancel and you'll never be charged again.
Your legal rights
This policy is in addition to your rights under consumer law where you live, including in the European Union and the United Kingdom, and doesn't limit them.